Patient Experience Specialist
Job Summary
A company is looking for a Customer Service Rep I to assist with patient account inquiries and issues.
Key Responsibilities
- Respond to incoming calls from patients, representatives, and insurance companies
- Access and update patient account information in the computer system
- Generate written requests for processing by other teams and document transactions
Required Qualifications
- 1 year of experience in a related field
- High School Diploma or equivalent required
- Ability to meet productivity standards and perform essential job functions
- Bilingual (Spanish/English) is a plus
- Previous call center or customer service experience is a plus
COMPLETE JOB DESCRIPTION
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