Platelet Scheduler

Job Summary

A company is looking for a National Team Platelet Scheduler.

Key Responsibilities

• Handle complex donor and agent inquiries via phone, email, or instant messaging
• Perform outbound communications to respond to donor questions and resolve issues
• Accurately process activities and maintain records in multiple systems

Required Qualifications

• High school diploma or equivalent required
• Minimum six years of customer service or related experience required
• At least 18 months of experience as a Telerecruiter
• Proficient in using multiple computer applications simultaneously
• Ability to adapt to ongoing change in a fast-paced environment