Policy Administrative Representative

Job Summary

Supporting various customer service and contract administration functions, the full-time remote Policy Administrative Representative will manage in-force contracts for Workforce Benefits and Medical Stop Loss products, ensuring compliance with deadlines and service level agreements.

Key responsibilities

• Administer in-force contracts, including renewals and agent of record changes, while managing daily work assignments
• Maintain intermediate knowledge of products and processes related to policy setup, renewals, and amendments
• Provide service and support to internal teams and policyholders, while participating in project assignments and training of team members

Required qualifications

• High School Diploma required; college degree preferred
• 3-5 years of relevant experience in a similar role
• Proficiency in Microsoft Office Suite