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Principal AI Product Manager

Location: Remote
Compensation: Salary
Reviewed: Fri, Jul 31, 2026
This job expires in: 12 days

Job Summary

Driving the vision and strategy for the Customer Success AI product portfolio, the full-time remote Principal AI Product Manager will manage AI product initiatives, partner with cross-functional teams, and enhance productivity through innovative AI solutions.

Key responsibilities
  • Define the long-term vision, strategy, and roadmap for the Customer Success AI product portfolio
  • Identify and prioritize opportunities to apply AI across internal Customer Success workflows
  • Manage the AI product portfolio from concept through launch, adoption, and lifecycle management
Required qualifications
  • 10+ years of product management experience in enterprise software or SaaS products
  • 3+ years of experience leading AI-powered or intelligent automation products
  • Strong understanding of enterprise AI concepts and architectures
  • Experience building workflow applications or internal enterprise products
  • Exceptional product judgment and stakeholder management skills

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