Product Support Analyst
Job Summary
A company is looking for a Product Support Analyst to support their Specialty products in a remote setting.
Key Responsibilities
- Maintain extensive knowledge of products and compliance requirements
- Provide technical guidance and troubleshoot customer issues
- Collaborate with internal and external teams to resolve technical issues
Required Qualifications
- Bachelor's degree in a related field or equivalent work experience
- 2 years of experience in a customer-facing product support role preferred
- Familiarity with MS SQL
- Ability to balance multiple priorities and work independently
- Experience in developing and maintaining database scripts
COMPLETE JOB DESCRIPTION
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Company Overview
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