Professional Services Consultant
Job Summary
A company is looking for an Associate Professional Services Consultant to support Self-Serve customers during the post-sales technical deployment of their products.
Key Responsibilities
- Oversee the deployment of products for Self-Serve customers, ensuring a swift time-to-value
- Address configuration or setup issues during implementation and guide customers on best practices
- Coordinate with internal teams to meet project needs and keep stakeholders informed of project status
Required Qualifications
- 3+ years in technical support or Professional Services consulting for enterprise-grade, cybersecurity-related SaaS platforms
- Experience deploying and managing SaaS products and cloud infrastructure (AWS, Azure, Google Cloud)
- Understanding of networking basics, security protocols, and email security concepts (SPF, DKIM, DMARC)
- Knowledge of API use and integration processes
- Ability to handle multiple projects and prioritize tasks effectively
COMPLETE JOB DESCRIPTION
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