Programs & Business Operations Lead
Job Summary
Driving strategic business growth initiatives, the full-time remote Programs & Business Operations Lead will own demand strategy for priority markets and lead global cross-functional programs to enhance guest experiences and operational efficiency.
Key responsibilities
- Develop and implement strategic plans to drive growth for Airbnb's Experiences business, addressing market-specific challenges
- Serve as the Directly Responsible Individual (DRI) for driving demand in key markets, aligning them with global business objectives
- Collaborate with cross-functional teams to achieve shared goals and translate data-driven insights into actionable operational plans
Required qualifications
- 10+ years of experience leading complex growth initiatives or business programs in high-growth environments
- Direct experience launching and scaling growth initiatives, including paid marketing and referral programs
- Strong analytical skills with a deep understanding of guest needs and market dynamics
- Exceptional communication skills to engage and influence stakeholders at all levels
- Proven experience in leading strategic and tactical execution within a large organization
Complete Job Description
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