Quality Assurance Coordinator

Job Summary

A company is looking for a Quality Assurance Coordinator (Remote for PA residents only).

Key Responsibilities

• Evaluate staff performance against project standards and contractual requirements
• Assist in developing strategies to improve performance and analyze project reports
• Conduct quality assurance monitoring activities and assist in staff training

Required Qualifications

• High school diploma or GED required; 0-2 years of relevant experience preferred
• Quality Assurance experience, such as auditing processes or call recordings, is preferred
• Proficient in Microsoft Office products, especially Excel for reporting
• Ability to work independently and as part of a team in a remote environment
• Must be able to remain in a stationary position for an extended period