Quality Assurance Specialist
Job Summary
A company is looking for a Quality Assurance Specialist II to assess and improve the quality of departmental interactions and processes.
Key Responsibilities
- Monitor and assess the quality of interactions and processes to meet established standards
- Document and report on quality performance and remediation efforts for leadership review
- Identify improvement opportunities and support process enhancements for efficiency
Required Qualifications
- High School diploma or GED required
- 1 - 2 years of related experience required
- Vocational or technical education may be required in addition to work experience
- On-the-job training or continuous learning education may be necessary
COMPLETE JOB DESCRIPTION
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