Reinstatement Clerk

Job Summary

To support Liberty National reinstatement initiatives, the remote Reinstatement Clerk will manage eligibility determinations, process transactions, and assist with clerical tasks in the Customer Retention department.

Key responsibilities

• Determine eligibility for reinstatement and process related transactions
• Track processes and provide weekly status updates to management
• Communicate progress and concerns while adhering to departmental policies

Required qualifications

• High School Diploma or equivalent
• 2+ years of related experience, preferably in the life insurance industry
• Proficient in MS Office, with heavy mainframe experience
• Strong organizational and time management skills
• Ability to work independently and manage multiple projects