Job Summary
A for-profit university needs applicants for an opening for a Remote Academic Advisor.
Candidates will be responsible for the following:
- Managing a group of assigned students and coach each through their degree program
- Providing a trusted environment where students can share their thoughts, aspirations, concerns and interests
- Supporting enrollment, student development, and retention services while ensuring a quality learning experience
Skills and Requirements Include:
- 2 or more years of experience in academic/admissions support, customer service, human resources and/or counseling essential
- Bachelor's degree (or international equivalent)
- Knowledge of academic policies and procedures
- Excellent communication/listening skills, including a pleasant phone manner
- Strong customer support focus and attention to details
- Ability to learn technical skills quickly
