Remote Account Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 27, 2021

This job expires in: 1 days

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A content management company is in need of a Remote Account Manager.

Core Responsibilities of this position include:

  • Providing the highest level of strategic pre-sale planning and post-sale customer support focused on driving our client’s KPIs
  • Working with our research analysts and data science teams to build custom managed service analytics and insights
  • Developing and maintaining excellent customer relations, acting as a point of contact for existing customers both direct and resellers

Qualifications for this position include:

  • Demonstrated strong written and verbal communication skills and comfort in engaging conversation with any level
  • 4 - 5 years analytics experience in client-facing role
  • BA or BS degree or equivalent experience
  • Proven analytical thinker that can digest data, make conclusions and recommendations
  • Ability to understand the data and use that data to “tell a story” to a client through reportable insights
  • Ability to recognize upsell opportunities; lead and influence clients to invest when opportunities arise

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