Remote Account Security Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Nov 01, 2021

This job expires in: 4 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial services and technology company is searching for a person to fill their position for a Remote Account Security Associate.

Individual must be able to fulfill the following responsibilities:

  • Access systems and documenting steps taken to efficiently service the customer
  • Provide support to the frontline CX team to ensure appropriate steps are taken on high-risk accounts
  • Review documentation and be able to assess the validity of those documents

Applicants must meet the following qualifications:

  • 1-2 years of relevant experience
  • Fraud prevention experience
  • Well versed in customer experience, operations, and risk management
  • Excellent verbal, written, and interpersonal communication skills
  • Experience in Microsoft Office/Google Apps

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