Job Summary
A technology company is filling a position for a Remote Alcohol Monitoring System Customer Service Representative in Des Moines.
Must be able to:
- Receive challenging calls transferred from Tier 1 agents
- Assist and troubleshoot customer concerns
- Verify data and information using a verification process
Position Requirements Include:
- Have one year of Call Center, Sales, or leadership experience
- Have the ability to handle stressful customer interactions
- Are an ambitious customer focused individual
- Are able to handle/process high call volumes, while adhering to scheduled breaks/lunches in accordance with business needs
