Remote Allscripts Pro Software Support Specialist

Job is Expired

Location: Colorado, Florida, Georgia, Illinois, Massachusetts, Nevada, New Hampshire, North Carolina, South Carolina, Texas, Utah, Vermont

Compensation: Salary

Staff Reviewed: Wed, Dec 23, 2020

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Education Level: Some College, Bachelors

Job Summary

A healthcare practice improvement company is seeking a Remote Allscripts Pro Software Support Specialist.

Core Responsibilities of this position include:

  • Document cases by issue type and reason
  • Rotate on after-hours emergency support call team
  • Escalate issues to Tier 2 and Tier 3 technical support specialists

Qualifications for this position include:

  • Electronic Health Record or Practice Management Experience
  • Must have Allscripts Pro experience
  • Associates Degree or equivalent certifications in related field with 3.5+ GPA
  • Phone based customer service experience

COMPLETE JOB DESCRIPTION

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