Remote Associate Business Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 07, 2021

This job expires in: 22 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A business services company is filling a position for a Remote Associate Business Analyst.

Core Responsibilities Include:

  • Gathering and synthesizing key insights and build a narrative around patterns and trends
  • Working with cross-functional teams to identify metrics to be tracked
  • Acting as a thought leader to support strategic objectives of the business

Applicants must meet the following qualifications:

  • Minimum of 2 years relevant experience in contact center operations leadership or support
  • Advanced MS Excel skillset, and proficiency with Microsoft Office suite and Google Suite
  • Ability to evaluate reporting and data compilation processes
  • Ability to identify opportunities for automation and process improvement
  • Ability to effectively plan and manage concurrent responsibilities autonomously
  • Broad perspective to problem solving and ability to identify new, creative, and less obvious solutions

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