Remote Associate Health Care Concierge in Pittsburgh

Location: Pennsylvania

Compensation: Hourly

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 17 days

Job Category: Sales

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A health care provider needs applicants for an opening for a Remote Associate Health Care Concierge in Pittsburgh.

Core Responsibilities Include:

  • Answer and investigate incoming inquiries from UPMC Health Plan members, prospective members and providers
  • Provide exemplary customer service by being proactive and responsive to all UPMC Health Plan customer requests
  • Remain current on all departmental policies, procedures, plan benefit designs, and modifications

Skills and Requirements Include:

  • High school graduate or Associate, or college degree preferred
  • Minimum of 2 years of customer service and/or call center experience
  • Proficient in typing required
  • Proficient writing skills required
  • Ability to make independent decisions required
  • Knowledge of Microsoft Office and Excel spreadsheet program preferred

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