Remote Associate Service Account Manager

This job has been removed

Location: Nationwide

Compensation: Salary

Staff Reviewed: Tue, Nov 23, 2021

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A global healthcare company needs applicants for an opening for a Remote Associate Service Account Manager.

Must be able to:

  • Identify and coordinate internal resources across multiple business units to address escalated client situations
  • Establish strong working relationships with the engineering, product management, IT, and other cross-functional teams
  • Ensure that client issues are resolved to the mutual satisfaction of the support and engineering teams

Qualifications for this position include:

  • High School Diploma / GED (or higher)
  • Advanced technical skills (with Windows and / or MacOS) which includes the ability to learn multiple and complex systems
  • Experience with an issue / ticket tracking system
  • 1+ years of previous customer service experience
  • Excellent written and verbal communication skills

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