Job Summary
An education company has a current position open for a Remote Associate Technical Support Engineer.
Core Responsibilities Include:
- Answering, evaluating and prioritizing incoming telephone, email and chat-based requests
- Recognizing problems and conducting research
- Providing resolutions and following up with customers as needed
Applicants must meet the following qualifications:
- 0-2 years’ prior experience in a technical support role
- Proficient in Microsoft Office suite
- Associate’s degree or equivalent work experience
