Job Summary
An information technology consultancy is in need of a Remote Batch Process Specialist.
Core Responsibilities Include:
- Managing the help desk requirements for batch processing
- Responding to client support queries
- Diagnosing issues with data in the batch to process out redundant and duplicative records
Position Requirements Include:
- Providing support in person, over the phone, or via remote-access
- 7+ years’ experience, managing DHS help desk inquires and data
- Demonstrated IT operations experience in a high paced environment
- Proven knowledge of Change and Configuration Management best practices
- Must have demonstrated knowledge in DHS applications
- Bachelor’s Degree, experience in lieu of Bachelors may be considered