Job Summary
A computer company needs applicants for an opening for a Remote Bilingual English Spanish Technology Service Management Senior Advisor in Miami.
Must be able to:
- Identify and lead continuous improvement activities in support of customer or internal business processes
- Lead complex service delivery processes, develops creative resolutions to complex problems
- Maximize the value of the customer's investment in company products
Qualifications for this position include:
- Bi-lingual (English/Spanish)
- 4+ years troubleshooting complex technical issues
- 4+ years enterprise experience with data center technologies
- Ability to effectively interact and communicate with Senior Executive to CxO-level personnel
- IT business process certifications
- 4+ years IT project management experience utilizing an accredited framework