Job Summary

A telecommunications company is seeking a Remote Bilingual Greek Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

• Serve as an information resource for billing, programming, and troubleshooting questions
• Communicate the value of our products and share ways for customers to get the most from our company
• Conduct back-to-back phone calls with customers throughout the entirety of your shift

Qualifications Include:

• Ability to navigate company communications and programs in English while speaking with customers in Greek and English
• Ability to work and remain engaged on the phone throughout the entirety of your shift
• Superb attendance
• Tech savviness with the ability to smoothly operate Windows OS desktop computer
• Flexibility to work hours that mirror our customers’ needs
• Ability to multi-task; speaking with customers while logging information and navigating multiple programs