Job Summary
A company that provides localization services has a current position open for a Remote Bilingual Indonesian Player Support Agent.
Candidates will be responsible for the following:
- Processing questions and problems from users through a ticketing system
- Answering queries on blogs and forums as well as social media channels
- Getting familiarized with the games so you can advise players
Applicants must meet the following qualifications:
- Knowledge of Marketing, Translation, Journalism, Communications, Copywriting or similar
- A strong proficiency in the English language
- Bilingual proficiency in Indonesian
- Basic knowledge of social media from both user and professional points of view
- Excellent organizational skills
- Good knowledge of MS Office