Remote Bilingual Japanese Customer Experience Representative

This job has been removed

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 04, 2021

This job expires in: 13 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A telecommunications company has a current position open for a Remote Bilingual Japanese Customer Experience Representative.

Candidates will be responsible for the following:

  • Taking back-to-back phone calls with customers throughout the entirety of your shift
  • Engaging with a diverse consumer base to provide solutions for needs and technical issues
  • Establishing long-term customer relationships

Qualifications Include:

  • Fluency in Japanese and English
  • High School diploma, GED, or equivalent experience
  • Six months of related customer service and troubleshooting experience and/or training
  • Ability to work and remain engaged on the phone throughout the entirety of your shift
  • Tech savviness with the ability to smoothly operate Windows OS desktop computer
  • Ability to speak with with customers while logging information and navigating multiple programs

COMPLETE JOB DESCRIPTION

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