Remote Bilingual Podcasting Customer Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: Send Rates or Salary

Staff Reviewed: Tue, Feb 25, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A podcast and website hosting company is searching for a person to fill their position for a Remote Bilingual Podcasting Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Solve customer support tickets
  • Answer customer requests and questions
  • Effectively communicate technical information to customers and engineering groups

Required Skills:

  • General understanding of how web applications work
  • Prior experience providing customer support
  • Organized and can follow through
  • Reliable
  • Excellent problem solving skills
  • Additional language spoken and written such as Spanish, French, German