Job Summary

A technology company is searching for a person to fill their position for a Remote Bilingual Portuguese Fraud Administration Specialist.

Core Responsibilities of this position include:

• Correctly analyzing orders to identify and stop fraudulent activity
• Determining the appropriate next steps
• Enhancing the overall customer purchasing experience

Required Skills:

• Bilingual fluency in English and Portuguese
• 1-2 years experience in customer service or order verification type role
• Excels at analytics and employ creative problem solving skills
• Customer-focused individual with an eye for identifying outliers among data sets
• Maintains a positive attitude in a high-stress/fast-paced work environment
• Excels at working independently to make timely decisions and take appropriate actions