Job Summary
A digital customer engagement services company is searching for a person to fill their position for a Remote Bilingual Russian Customer Support Representative.
Candidates will be responsible for the following:
- Assisting and guiding customers to the right answers
- Solving concerns
- Being the GPS for customers to understand and optimize the best use of a client's product or services
Applicants must meet the following qualifications:
- Has STRONG Customer Support skills/experience
- Has a fun approach to customer support
- Has a quiet work space to provide phone support from home
- Has some experience in providing customer support via phone calls and emails
- Can type fast, loves being a part of a team, and is a multitasking ninja
- Is professionally fluent in Russian