Job Summary
An insurance company is searching for a person to fill their position for a Remote Bilingual Spanish and English Customer Service Representative in Miami.
Must be able to:
- Provide superior customer service
- Process endorsements, renewals, policy cancellation/non-renewals, and payments timely and accurately
- Forward written correspondence to appropriate personnel
Must meet the following requirements for consideration:
- Six months previous customer service experience required
- Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required
- PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required
- Successfully completes all required new hire training as per Departmental guidelines