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Remote Bilingual Spanish Credit Union Inbound Call Center Representative

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Virginia, Washington, Wisconsin
Compensation: Hourly
Staff Reviewed: Thu, Dec 02, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A credit union service organization is seeking a Remote Bilingual Spanish Credit Union Inbound Call Center Representative.

Core Responsibilities of this position include:

  • Assisting customers who call for help
  • Helping resolve account issues and financial inquiries
  • Taking inbound calls from credit union members—no cold calling

Must meet the following requirements for consideration:

  • Superior customer service skills and financial understanding
  • Ability to validate high school diploma or GED for pre-hire
  • Comfortable navigating multiple systems/online applications
  • Access to 50mps download speeds for home office

COMPLETE JOB DESCRIPTION

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