Remote Bilingual Spanish Customer Service Representative

Location: Nationwide

Compensation: Piece Work

Staff Reviewed: Wed, Jan 27, 2021

This job expires in: 30 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A business services company has an open position for a Remote Bilingual Spanish Customer Service Representative.

Candidates will be responsible for the following:

Documenting what they've done to help the customer and properly escalate issues that do not have a known resolution
Assisting multiple customers concurrently with strong software troubleshooting abilities
Utilizing and leveraging toolkits to seek out and deliver the right answer to the customer

Position Requirements Include:

Bilingual in English and Spanish
High quality customer interactions and experiences with a focus on creating Net Promoters
Exhibits a high level of acumen in the relevant operating system and software environment

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