Remote Bilingual Spanish Customer Service Representative in Carrollton

Location: Georgia

Compensation: Hourly

Staff Reviewed: Thu, Apr 29, 2021

This job expires in: 17 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A software development company has a current position open for a Remote Bilingual Spanish Customer Service Representative in Carrollton.

Individual must be able to fulfill the following responsibilities:

  • Maintain a general understanding of policies and procedures
  • Receive calls from clients in accordance with Standard Operating Procedures and contractual obligations
  • Categorize all calls received in one of the categories provided

Applicants must meet the following qualifications:

  • High School Diploma or equivalent
  • At least one-year prior experience in an area of service delivery, customer service, call center technology, or a related field
  • Must be proficient in data entry skills including keyboard, mouse and 10 keypad
  • Must be able to type a minimum of 35 WPM
  • Basic knowledge of Microsoft Office
  • Must be fluent in English and Spanish

COMPLETE JOB DESCRIPTION

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