Job Summary
A residential real estate company is seeking a Remote Bilingual Spanish Customer Support Real Estate Advocate.
Candidates will be responsible for the following:
- Managing and resolving customer complaints
- Booking rooms via phone calls and live chat
- Identifying and escalating issues to supervisors
Applicants must meet the following qualifications:
- High school diploma or equivalent
- 1-3 years of experience in a call center environment
- Proficient in relevant computer applications
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
