Job Summary

A call center outsourcing services company is in need of a Remote Bilingual Spanish Disaster Relief Coordinator.

Core Responsibilities of this position include:

• Taking inbound calls from those impacted by Hurricanes and Wildfires
• Performing other tasks as definted

Must meet the following requirements for consideration:

• Must be bilingual in Spanish and English
• Excellent verbal communication skills including grammar and voice quality
• Ability to remain poised under pressure for back to back calls
• Minimum of two years’ experience working in a virtual, work at home call center required
• Ability to show empathy for their frustrations or concerns and resolve the issue in a timely fashion
• Ability to handle detailed work with a high degree of accuracy and speed