Job Summary
A banking and credit lending company is searching for a person to fill their position for a Remote Bilingual Spanish Fraud Prevention Customer Service Representative.
Core Responsibilities Include:
- Taking incoming calls and referrals from other departments, and at times make outbound calls
- Resolving Cardmember inquiries regarding a fraud- or security-related concern
- Collecting necessary information and complete a fraud report when a customer confirms unauthorized account activity
Skills and Requirements Include:
- Fluent in Spanish
- 1+ years of experience in call center/customer service
- High school diploma or GED
