Job Summary
A telemedicine company is filling a position for a Remote Bilingual Spanish Healthcare Member Advocate.
Core Responsibilities of this position include:
- Answering inbound calls and chats from members
- Verifying member's account information including insurance and benefits navigation
- Completing outbound related projects to high opportunity members
Skills and Requirements Include:
- Ability to multi-task and remain flexible in an ever changing environment
- Excellent customer service skills - our members are top priority and we are their advocates
- Excellent verbal skills
- Effective time management, demonstrating high organization and attention to detail with tasks and deadlines
- Exceptional business writing skills
- Proficiency with technology
