Job Summary
A staffing agency is in need of a Remote Bilingual Spanish Medicare Provider Customer Service Representative.
Core Responsibilities Include:
- Responding to each customer’s need and request
- Accessing multiple systems to research customer problems and record inquiry types
- Researching CMS and company websites to provide knowledge and education
Qualifications for this position include:
- High School diploma, GED, or equivalent
- Minimum 1-year experience in a call center, customer focus, or claims processing
- Fluency in Spanish and English, verbal and written
- Ability to work on a PC in a Windows or similar environment.
