Job Summary
A business process outsourcing company has an open position for a Remote Bilingual Spanish Outsourcing Program Eligibility Specialist.
Core Responsibilities of this position include:
- Gathering information, researching/resolving inquiries and logging customer calls
- Assisting with Program web portal issues
- Responding to telephone inquiries and complaints using standard call flow and standard procedures
Applicants must meet the following qualifications:
- High School Diploma or GED
- Bilingual (English/Spanish)
- Ability to respond to telephone inquiries and complaints using standard call flow and standard procedures
- Ability to assist with Program web portal issues
- Ability to gather information, researches/resolves inquiries and logs customer calls