Job Summary
A health information technology solutions company is in need of a Remote Bilingual Spanish Technical Quality Analyst.
Core Responsibilities Include:
- Auditing recorded help desk calls
- Analyzing sessions for adherence to policies and procedures
- Reading from written work guidelines and apply those guidelines to the audit process
Applicants must meet the following qualifications:
- 1-2 years of experience in a position that requires independent problem-solving and
- Reasoning in a technical setting
- Demonstrated attention to detail
- Ability to comprehend and interpret recorded audio material
- High school diploma or GED required
