Remote Bilingual Spanish Technical Quality Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Dec 02, 2019

This job expires in 24 days

Job Category: Customer Service, Quality Assurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A health information technology solutions company is in need of a Remote Bilingual Spanish Technical Quality Analyst.

Core Responsibilities Include:

  • Auditing recorded help desk calls
  • Analyzing sessions for adherence to policies and procedures
  • Reading from written work guidelines and apply those guidelines to the audit process

Applicants must meet the following qualifications:

  • 1-2 years of experience in a position that requires independent problem-solving and
  • Reasoning in a technical setting
  • Demonstrated attention to detail
  • Ability to comprehend and interpret recorded audio material
  • High school diploma or GED required