Job is Expired
Location: Pacific Time, Mountain Time, Central Time, Alabama, Arizona, Arkansas, California, Colorado, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 23, 2018
Job Summary
A software company is searching for a person to fill their position for a Remote Bilingual Support Engineer.
Must be able to:
- Handle complex support requests via email, telephone, live chat, or in-app
- Triage, troubleshoot, and document potential defects
- Work with customers and partners to troubleshoot system integration problems
Must meet the following requirements for consideration:
- Academic or technical experience with common desktop and mobile operating systems
- Academic or techincal experience with common web and mobile technologies
- A well-known programming or scripting language
- Experience creating ‘How To’ videos and knowledge base articles
- Bachelor’s degree or an equivalent combination of education and experience
- Bilingual in English and at least one of the following: Spanish, French, Swedish, or Japanese.
