Remote Bilingual Vietnamese Cantonese Mandarin Korean Healthcare Insurance Outreach Specialist

This job has been removed

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 02, 2021

This job expires in: 7 days

Job Category: Insurance

Remote Level: 100% Remote, Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Some College, Bachelors

Job Summary

A health insurance company has a current position open for a Remote Bilingual Vietnamese Cantonese Mandarin Korean Healthcare Insurance Outreach Specialist.

Core Responsibilities of this position include:

  • Explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails
  • Creating a seamless experience for our customers and resolving potential issues
  • Resolving our members and/or providers questions and concerns

Qualifications Include:

  • High school diploma
  • 1 year of experience in customer service or
  • Combination of education and experience, which would provide an equivalent background
  • Bilingual in one of the following: Vietnamese, Cantonese, Mandarin, Korean
  • Ability to resolve our members and/or providers questions and concerns
  • Excellent communication both verbal and written and problem-solving skills

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