Job Summary
A technology company is filling a position for a Remote Billing Support Specialist.
Core Responsibilities Include:
- Helping customers with their basic to complex questions
- Assisting with financial, billing, and invoicing issues
- Solving complicated billing problems and answers questions via email, chat and social media
Applicants must meet the following qualifications:
- High school diploma / college degree
- 2+ years in customer-facing roles, preferably from tech support or customer support
- Ability to work efficiently in a fast-paced environment
- Experience researching and resolving client billing issues
- Exceptional attention to detail and accuracy
- Strong analytical skills, with an ability to present analysis clearly
