Remote Business Operations Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 25 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Remote Business Operations Analyst.

Candidates will be responsible for the following:

  • Ensuring the successful roll-out of salesforce and related system change and process updates by contributing to their design, implementation, pilot and testing
  • Maintaining existing salesforce and related system processes by monitoring for issues, bugs and missing or incorrect inputs
  • Owning and managing recurring processes related to both business operations systems and updates of operating reports and dashboards

Qualifications Include:

  • 3 to 5 years experience in operations or analytical type roles
  • Knowledge of key SaaS metrics including ARR, Renewal Rate, Net Revenue Retention, etc
  • Working knowledge of Salesforce
  • Demonstrated strong analytical and problem-solving skills
  • Proven ability to own and complete projects end-to-end
  • Experience with and the desire to automate processes and reconciliations

COMPLETE JOB DESCRIPTION

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