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Remote Business Systems Operations Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Apr 27, 2022
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A marketing and advertising agency is seeking a Remote Business Systems Operations Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Resolve routine support tickets for users of our Sales/Marketing tech stack
  • Escalate more difficult tickets to the application admins for resolution
  • Maintain open communication with end-users throughout the support process

Skills and Requirements Include:

  • 2-3 years of experience in software/application support role
  • Strong interest in technology solutions for Sales/Marketing
  • Excellent customer service skills with a true desire to help fellow employees

COMPLETE JOB DESCRIPTION

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