Remote Call Analyst in College Station

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 06, 2020

Job Category: Customer Service, Quality Assurance

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT company is filling a position for a Remote Call Analyst in College Station.

Must be able to:

  • Evaluate these calls based on pre-set criteria for call handling to identify missed sales opportunities
  • Listen to recorded phone conversations between clients and their customers
  • Work in a quality control capacity to allow dealerships to address problematic customer calls

Qualifications Include:

  • High-speed Internet
  • Ability to work with computers
  • Reliable personal computer (PC strongly preferred, but Mac ok if only option)
  • Good written communication skills