Job Summary
A leader in consulting, digital transformation, technology and engineering services has an open position for a Remote Call Center Customer Service Representative.
Must be able to:
- Receive inbound phone calls from our prescribers and members
- Meet or exceed government mandated timelines
- Comply with turnaround time, productivity, and quality standards
Qualifications Include:
- Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications
- Availability for remote workspace audits
- Highspeed and reliable Internet connection
- Quiet and focused work environment
- Ability to effectively communicate with members and prescribers while managing multiple software systems
- Accountable and results driven
