Remote Care Connect Call Center in Pittsburgh

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Tue, Mar 30, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare company is seeking a Remote Care Connect Call Center in Pittsburgh.

Individual must be able to fulfill the following responsibilities:

  • Answering calls in a manner that falls within the service level agreements
  • Using the appropriate procedures, tools and equipment to answer inquiries
  • Handling routine inquiries which will have a well-defined protocol

Qualifications for this position include:

  • Six months of previous call center experience
  • Provide exceptional customer service to all clients
  • Performs other duties as assigned or required by manager
  • Ability to utilize software programs and electronic tools to resolve customer inquiries
  • Must be able to actively access 5 or less different systems

COMPLETE JOB DESCRIPTION

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