Job Summary
A healthcare company needs applicants for an opening for a Remote Care Coordinator.
Individual must be able to fulfill the following responsibilities:
- Delight our customers. You’ll pull out all the stops to deliver a memorable experience
- Navigate the challenging and complex health care landscape, and pivot quickly with change
- Research internal resources and external customer benefits to determine the best action to take for the member
Skills and Requirements Include:
- Exceptional business writing skills, including accurate spelling and grammar
- Excellent verbal skills are essential as you’ll need to explain our services with confidence, speak clearly and confidently
- Demonstrated attention to detail
- Proficiency with technology; experience with google apps, apple products, and customer relationship management software a plus
- Ability to independently manage one’s own workload while maintaining quality targets and exceeding member expectations
- Demonstrated ability to think critically and problem solve complex situations