Job Summary
A healthcare company is seeking a Remote Care Coordinator II.
Core Responsibilities Include:
- Triaging member communications appropriately
- Managing coordination of care across the healthcare system
- Enabling providers to focus on their highest impact work,
Must meet the following requirements for consideration:
- Customer service skills
- Experience with patients on the phone, answering questions and routing calls as needed
- Proficiency in Google Suite
- Willingness to learn new technologies and frameworks
- Developing processes where needed and driving for continuous improvement
- Experience with nuances of members requests, and able to effectively prioritize them
