Remote Care Navigator

Job is Expired

Location: Missouri

Compensation: To Be Discussed

Staff Reviewed: Wed, May 05, 2021

Job Category: Healthcare

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A health insurance company is filling a position for a Remote Care Navigator.

Core Responsibilities of this position include:

  • Completing telephonic outreach to DSNP members utilizing auto dialer and manual dialing
  • Educating member on gaps in care and assisting with scheduling provider appointments
  • Assisting members with social determinants of health and links to community resources

Required Skills:

  • High School Diploma / GED or higher
  • 1+ years of call center and / or telephonic customer service experience
  • 1+ years of professional experience in an office setting using the telephone and computer
  • 1+ years of Healthcare / insurance experience and/or Social work / community outreach / advocacy experience
  • 1+ years of experience in analyzing and solving customer problems
  • Work experience using Microsoft Word, Microsoft Excel, and Microsoft Outlook

COMPLETE JOB DESCRIPTION

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