Remote Chemistry Technical Customer Support Consultant

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, May 24, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors

Job Summary

A pet healthcare company needs applicants for an opening for a Remote Chemistry Technical Customer Support Consultant .

Candidates will be responsible for the following:

  • Instructing on the use of our in-house diagnostic analyzers
  • Coordinating and assisting with equipment installations and troubleshoot hardware technical problems
  • Helping with software integration issues

Must meet the following requirements for consideration:

  • Highly motivated, goal-oriented, and a strong collaborator
  • Strong computer and technical skills, with the aptitude to learn applicable software and hardware. Networking and/or software support i
  • A master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment
  • A proven track record of providing extraordinary customer service
  • Experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful
  • Superb listening and communication (verbal and written) skills are a must in order to be a successful customer support specialist. Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have.

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